@phdthesis{Kulla2004,
  author      = {Marion Kulla},
  title       = {Untersuchungen zur Patienten- und Zuweiserzufriedenheit an der Medizinischen Universit{\"a}tsklinik W{\"u}rzburg},
  type        = {doctoralthesis},
  school      = {Universit{\"a}t W{\"u}rzburg},
  year        = {2004},
}