TY  - JOUR
A1  - Seufert, Anika
A1  - Schröder, Svenja
A1  - Seufert, Michael
T1  - Delivering User Experience over Networks: Towards a Quality of Experience Centered Design Cycle for Improved Design of Networked Applications
T2  - SN Computer Science
N2  - To deliver the best user experience (UX), the human-centered design cycle (HCDC) serves as a well-established guideline to application developers. However, it does not yet cover network-specific requirements, which become increasingly crucial, as most applications deliver experience over the Internet. The missing network-centric view is provided by Quality of Experience (QoE), which could team up with UX towards an improved overall experience. By considering QoE aspects during the development process, it can be achieved that applications become network-aware by design. In this paper, the Quality of Experience Centered Design Cycle (QoE-CDC) is proposed, which provides guidelines on how to design applications with respect to network-specific requirements and QoE. Its practical value is showcased for popular application types and validated by outlining the design of a new smartphone application. We show that combining HCDC and QoE-CDC will result in an application design, which reaches a high UX and avoids QoE degradation.
KW  - user experience
KW  - human-centered design
KW  - design cycle
KW  - application design
KW  - quality of experience
Y1  - 2021
UR  - https://opus.bibliothek.uni-wuerzburg.de/frontdoor/index/index/docId/27176
UR  - https://nbn-resolving.org/urn:nbn:de:bvb:20-opus-271762
SN  - 2661-8907
VL  - 2
IS  - 6
ER  -