@phdthesis{Allgaier2024,
  author    = {Allgaier, Johannes},
  title     = {Machine Learning Explainability on Multi-Modal Data using Ecological Momentary Assessments in the Medical Domain},
  doi       = {10.25972/OPUS-35118},
  url       = {http://nbn-resolving.de/urn:nbn:de:bvb:20-opus-351189},
  school      = {Universit{\"a}t W{\"u}rzburg},
  year      = {2024},
  abstract  = {Introduction. Mobile health (mHealth) integrates mobile devices into healthcare, enabling remote monitoring, data collection, and personalized interventions. Machine Learning (ML), a subfield of Artificial Intelligence (AI), can use mHealth data to confirm or extend domain knowledge by finding associations within the data, i.e., with the goal of improving healthcare decisions. In this work, two data collection techniques were used for mHealth data fed into ML systems: Mobile Crowdsensing (MCS), which is a collaborative data gathering approach, and Ecological Momentary Assessments (EMA), which capture real-time individual experiences within the individual's common environments using questionnaires and sensors. We collected EMA and MCS data on tinnitus and COVID-19. About 15 \% of the world's population suffers from tinnitus. Materials \& Methods. This thesis investigates the challenges of ML systems when using MCS and EMA data. It asks: How can ML confirm or broad domain knowledge? Domain knowledge refers to expertise and understanding in a specific field, gained through experience and education. Are ML systems always superior to simple heuristics and if yes, how can one reach explainable AI (XAI) in the presence of mHealth data? An XAI method enables a human to understand why a model makes certain predictions. Finally, which guidelines can be beneficial for the use of ML within the mHealth domain? In tinnitus research, ML discerns gender, temperature, and season-related variations among patients. In the realm of COVID-19, we collaboratively designed a COVID-19 check app for public education, incorporating EMA data to offer informative feedback on COVID-19-related matters. This thesis uses seven EMA datasets with more than 250,000 assessments. Our analyses revealed a set of challenges: App user over-representation, time gaps, identity ambiguity, and operating system specific rounding errors, among others. Our systematic review of 450 medical studies assessed prior utilization of XAI methods. Results. ML models predict gender and tinnitus perception, validating gender-linked tinnitus disparities. Using season and temperature to predict tinnitus shows the association of these variables with tinnitus. Multiple assessments of one app user can constitute a group. Neglecting these groups in data sets leads to model overfitting. In select instances, heuristics outperform ML models, highlighting the need for domain expert consultation to unveil hidden groups or find simple heuristics. Conclusion. This thesis suggests guidelines for mHealth related data analyses and improves estimates for ML performance. Close communication with medical domain experts to identify latent user subsets and incremental benefits of ML is essential.},
  subject      = {Maschinelles Lernen},
  language  = {en}
}
@phdthesis{Herm2023,
  author    = {Herm, Lukas-Valentin},
  title     = {Algorithmic Decision-Making Facilities: Perception and Design of Explainable AI-based Decision Support Systems},
  doi       = {10.25972/OPUS-32294},
  url       = {http://nbn-resolving.de/urn:nbn:de:bvb:20-opus-322948},
  school      = {Universit{\"a}t W{\"u}rzburg},
  year      = {2023},
  abstract  = {Recent computing advances are driving the integration of artificial intelligence (AI)-based systems into nearly every facet of our daily lives. To this end, AI is becoming a frontier for enabling algorithmic decision-making by mimicking or even surpassing human intelligence. Thereupon, these AI-based systems can function as decision support systems (DSSs) that assist experts in high-stakes use cases where human lives are at risk. All that glitters is not gold, due to the accompanying complexity of the underlying machine learning (ML) models, which apply mathematical and statistical algorithms to autonomously derive nonlinear decision knowledge. One particular subclass of ML models, called deep learning models, accomplishes unsurpassed performance, with the drawback that these models are no longer explainable to humans. This divergence may result in an end-user's unwillingness to utilize this type of AI-based DSS, thus diminishing the end-user's system acceptance. Hence, the explainable AI (XAI) research stream has gained momentum, as it develops techniques to unravel this black-box while maintaining system performance. Non-surprisingly, these XAI techniques become necessary for justifying, evaluating, improving, or managing the utilization of AI-based DSSs. This yields a plethora of explanation techniques, creating an XAI jungle from which end-users must choose. In turn, these techniques are preliminarily engineered by developers for developers without ensuring an actual end-user fit. Thus, it renders unknown how an end-user's mental model behaves when encountering such explanation techniques. For this purpose, this cumulative thesis seeks to address this research deficiency by investigating end-user perceptions when encountering intrinsic ML and post-hoc XAI explanations. Drawing on this, the findings are synthesized into design knowledge to enable the deployment of XAI-based DSSs in practice. To this end, this thesis comprises six research contributions that follow the iterative and alternating interplay between behavioral science and design science research employed in information systems (IS) research and thus contribute to the overall research objectives as follows: First, an in-depth study of the impact of transparency and (initial) trust on end-user acceptance is conducted by extending and validating the unified theory of acceptance and use of technology model. This study indicates both factors' strong but indirect effects on system acceptance, validating further research incentives. In particular, this thesis focuses on the overarching concept of transparency. Herein, a systematization in the form of a taxonomy and pattern analysis of existing user-centered XAI studies is derived to structure and guide future research endeavors, which enables the empirical investigation of the theoretical trade-off between performance and explainability in intrinsic ML algorithms, yielding a less gradual trade-off, fragmented into three explainability groups. This includes an empirical investigation on end-users' perceived explainability of post-hoc explanation types, with local explanation types performing best. Furthermore, an empirical investigation emphasizes the correlation between comprehensibility and explainability, indicating almost significant (with outliers) results for the assumed correlation. The final empirical investigation aims at researching XAI explanation types on end-user cognitive load and the effect of cognitive load on end-user task performance and task time, which also positions local explanation types as best and demonstrates the correlations between cognitive load and task performance and, moreover, between cognitive load and task time. Finally, the last research paper utilizes i.a. the obtained knowledge and derives a nascent design theory for XAI-based DSSs. This design theory encompasses (meta-) design requirements, design principles, and design features in a domain-independent and interdisciplinary fashion, including end-users and developers as potential user groups. This design theory is ultimately tested through a real-world instantiation in a high-stakes maintenance scenario. From an IS research perspective, this cumulative thesis addresses the lack of research on perception and design knowledge for an ensured utilization of XAI-based DSS. This lays the foundation for future research to obtain a holistic understanding of end-users' heuristic behaviors during decision-making to facilitate the acceptance of XAI-based DSSs in operational practice.},
  subject      = {K{\"u}nstliche Intelligenz},
  language  = {en}
}