TY - JOUR A1 - Seufert, Anika A1 - Schröder, Svenja A1 - Seufert, Michael T1 - Delivering User Experience over Networks: Towards a Quality of Experience Centered Design Cycle for Improved Design of Networked Applications JF - SN Computer Science N2 - To deliver the best user experience (UX), the human-centered design cycle (HCDC) serves as a well-established guideline to application developers. However, it does not yet cover network-specific requirements, which become increasingly crucial, as most applications deliver experience over the Internet. The missing network-centric view is provided by Quality of Experience (QoE), which could team up with UX towards an improved overall experience. By considering QoE aspects during the development process, it can be achieved that applications become network-aware by design. In this paper, the Quality of Experience Centered Design Cycle (QoE-CDC) is proposed, which provides guidelines on how to design applications with respect to network-specific requirements and QoE. Its practical value is showcased for popular application types and validated by outlining the design of a new smartphone application. We show that combining HCDC and QoE-CDC will result in an application design, which reaches a high UX and avoids QoE degradation. KW - user experience KW - human-centered design KW - design cycle KW - application design KW - quality of experience Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-271762 SN - 2661-8907 VL - 2 IS - 6 ER - TY - JOUR A1 - Seufert, Anika A1 - Poignée, Fabian A1 - Seufert, Michael A1 - Hoßfeld, Tobias T1 - Share and multiply: modeling communication and generated traffic in private WhatsApp groups JF - IEEE Access N2 - Group-based communication is a highly popular communication paradigm, which is especially prominent in mobile instant messaging (MIM) applications, such as WhatsApp. Chat groups in MIM applications facilitate the sharing of various types of messages (e.g., text, voice, image, video) among a large number of participants. As each message has to be transmitted to every other member of the group, which multiplies the traffic, this has a massive impact on the underlying communication networks. However, most chat groups are private and network operators cannot obtain deep insights into MIM communication via network measurements due to end-to-end encryption. Thus, the generation of traffic is not well understood, given that it depends on sizes of communication groups, speed of communication, and exchanged message types. In this work, we provide a huge data set of 5,956 private WhatsApp chat histories, which contains over 76 million messages from more than 117,000 users. We describe and model the properties of chat groups and users, and the communication within these chat groups, which gives unprecedented insights into private MIM communication. In addition, we conduct exemplary measurements for the most popular message types, which empower the provided models to estimate the traffic over time in a chat group. KW - communication models KW - group-based communication KW - mobile instant messaging KW - mobile messaging application KW - private chat groups KW - WhatsApp Y1 - 2023 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-349430 VL - 11 ER - TY - JOUR A1 - Seufert, Anika A1 - Poignée, Fabian A1 - Hoßfeld, Tobias A1 - Seufert, Michael T1 - Pandemic in the digital age: analyzing WhatsApp communication behavior before, during, and after the COVID-19 lockdown JF - Humanities and Social Sciences Communications N2 - The strict restrictions introduced by the COVID-19 lockdowns, which started from March 2020, changed people’s daily lives and habits on many different levels. In this work, we investigate the impact of the lockdown on the communication behavior in the mobile instant messaging application WhatsApp. Our evaluations are based on a large dataset of 2577 private chat histories with 25,378,093 messages from 51,973 users. The analysis of the one-to-one and group conversations confirms that the lockdown severely altered the communication in WhatsApp chats compared to pre-pandemic time ranges. In particular, we observe short-term effects, which caused an increased message frequency in the first lockdown months and a shifted communication activity during the day in March and April 2020. Moreover, we also see long-term effects of the ongoing pandemic situation until February 2021, which indicate a change of communication behavior towards more regular messaging, as well as a persisting change in activity during the day. The results of our work show that even anonymized chat histories can tell us a lot about people’s behavior and especially behavioral changes during the COVID-19 pandemic and thus are of great relevance for behavioral researchers. Furthermore, looking at the pandemic from an Internet provider perspective, these insights can be used during the next pandemic, or if the current COVID-19 situation worsens, to adapt communication networks to the changed usage behavior early on and thus avoid network congestion. KW - cultural and media studies KW - information systems and information technology KW - science, technology and society Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-300261 VL - 9 ER - TY - JOUR A1 - Schlör, Daniel A1 - Ring, Markus A1 - Hotho, Andreas T1 - iNALU: Improved Neural Arithmetic Logic Unit JF - Frontiers in Artificial Intelligence N2 - Neural networks have to capture mathematical relationships in order to learn various tasks. They approximate these relations implicitly and therefore often do not generalize well. The recently proposed Neural Arithmetic Logic Unit (NALU) is a novel neural architecture which is able to explicitly represent the mathematical relationships by the units of the network to learn operations such as summation, subtraction or multiplication. Although NALUs have been shown to perform well on various downstream tasks, an in-depth analysis reveals practical shortcomings by design, such as the inability to multiply or divide negative input values or training stability issues for deeper networks. We address these issues and propose an improved model architecture. We evaluate our model empirically in various settings from learning basic arithmetic operations to more complex functions. Our experiments indicate that our model solves stability issues and outperforms the original NALU model in means of arithmetic precision and convergence. KW - neural networks KW - machine learning KW - arithmetic calculations KW - neural architecture KW - experimental evaluation Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-212301 SN - 2624-8212 VL - 3 ER - TY - JOUR A1 - Riedmann, Anna A1 - Schaper, Philipp A1 - Lugrin, Birgit T1 - Integration of a social robot and gamification in adult learning and effects on motivation, engagement and performance JF - AI & Society N2 - Learning is a central component of human life and essential for personal development. Therefore, utilizing new technologies in the learning context and exploring their combined potential are considered essential to support self-directed learning in a digital age. A learning environment can be expanded by various technical and content-related aspects. Gamification in the form of elements from video games offers a potential concept to support the learning process. This can be supplemented by technology-supported learning. While the use of tablets is already widespread in the learning context, the integration of a social robot can provide new perspectives on the learning process. However, simply adding new technologies such as social robots or gamification to existing systems may not automatically result in a better learning environment. In the present study, game elements as well as a social robot were integrated separately and conjointly into a learning environment for basic Spanish skills, with a follow-up on retained knowledge. This allowed us to investigate the respective and combined effects of both expansions on motivation, engagement and learning effect. This approach should provide insights into the integration of both additions in an adult learning context. We found that the additions of game elements and the robot did not significantly improve learning, engagement or motivation. Based on these results and a literature review, we outline relevant factors for meaningful integration of gamification and social robots in learning environments in adult learning. KW - social robot KW - gamification KW - technology-supported learning KW - adult learning Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-324208 SN - 0951-5666 ER - TY - JOUR A1 - Puppe, Frank T1 - Gesellschaftliche Perspektiven einer fachspezifischen KI für automatisierte Entscheidungen JF - Informatik Spektrum N2 - Die künstliche Intelligenz (KI) entwickelt sich rasant und hat bereits eindrucksvolle Erfolge zu verzeichnen, darunter übermenschliche Kompetenz in den meisten Spielen und vielen Quizshows, intelligente Suchmaschinen, individualisierte Werbung, Spracherkennung, -ausgabe und -übersetzung auf sehr hohem Niveau und hervorragende Leistungen bei der Bildverarbeitung, u. a. in der Medizin, der optischen Zeichenerkennung, beim autonomen Fahren, aber auch beim Erkennen von Menschen auf Bildern und Videos oder bei Deep Fakes für Fotos und Videos. Es ist zu erwarten, dass die KI auch in der Entscheidungsfindung Menschen übertreffen wird; ein alter Traum der Expertensysteme, der durch Lernverfahren, Big Data und Zugang zu dem gesammelten Wissen im Web in greifbare Nähe rückt. Gegenstand dieses Beitrags sind aber weniger die technischen Entwicklungen, sondern mögliche gesellschaftliche Auswirkungen einer spezialisierten, kompetenten KI für verschiedene Bereiche der autonomen, d. h. nicht nur unterstützenden Entscheidungsfindung: als Fußballschiedsrichter, in der Medizin, für richterliche Entscheidungen und sehr spekulativ auch im politischen Bereich. Dabei werden Vor- und Nachteile dieser Szenarien aus gesellschaftlicher Sicht diskutiert. KW - Künstliche Intelligenz KW - Ethik KW - Entscheidungsfindung Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-324197 SN - 0170-6012 VL - 45 IS - 2 ER - TY - JOUR A1 - Prantl, Thomas A1 - Zeck, Timo A1 - Bauer, Andre A1 - Ten, Peter A1 - Prantl, Dominik A1 - Yahya, Ala Eddine Ben A1 - Ifflaender, Lukas A1 - Dmitrienko, Alexandra A1 - Krupitzer, Christian A1 - Kounev, Samuel T1 - A Survey on Secure Group Communication Schemes With Focus on IoT Communication JF - IEEE Access N2 - A key feature for Internet of Things (IoT) is to control what content is available to each user. To handle this access management, encryption schemes can be used. Due to the diverse usage of encryption schemes, there are various realizations of 1-to-1, 1-to-n, and n-to-n schemes in the literature. This multitude of encryption methods with a wide variety of properties presents developers with the challenge of selecting the optimal method for a particular use case, which is further complicated by the fact that there is no overview of existing encryption schemes. To fill this gap, we envision a cryptography encyclopedia providing such an overview of existing encryption schemes. In this survey paper, we take a first step towards such an encyclopedia by creating a sub-encyclopedia for secure group communication (SGC) schemes, which belong to the n-to-n category. We extensively surveyed the state-of-the-art and classified 47 different schemes. More precisely, we provide (i) a comprehensive overview of the relevant security features, (ii) a set of relevant performance metrics, (iii) a classification for secure group communication schemes, and (iv) workflow descriptions of the 47 schemes. Moreover, we perform a detailed performance and security evaluation of the 47 secure group communication schemes. Based on this evaluation, we create a guideline for the selection of secure group communication schemes. KW - Internet of Things KW - encryption KW - secure group communication Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-300257 VL - 10 SP - 99944 EP - 99962 ER - TY - JOUR A1 - Pfitzner, Christian A1 - May, Stefan A1 - Nüchter, Andreas T1 - Body weight estimation for dose-finding and health monitoring of lying, standing and walking patients based on RGB-D data JF - Sensors N2 - This paper describes the estimation of the body weight of a person in front of an RGB-D camera. A survey of different methods for body weight estimation based on depth sensors is given. First, an estimation of people standing in front of a camera is presented. Second, an approach based on a stream of depth images is used to obtain the body weight of a person walking towards a sensor. The algorithm first extracts features from a point cloud and forwards them to an artificial neural network (ANN) to obtain an estimation of body weight. Besides the algorithm for the estimation, this paper further presents an open-access dataset based on measurements from a trauma room in a hospital as well as data from visitors of a public event. In total, the dataset contains 439 measurements. The article illustrates the efficiency of the approach with experiments with persons lying down in a hospital, standing persons, and walking persons. Applicable scenarios for the presented algorithm are body weight-related dosing of emergency patients. KW - RGB-D KW - human body weight KW - image processing KW - kinect KW - machine learning KW - perception KW - segmentation KW - sensor fusion KW - stroke KW - thermal camera Y1 - 2018 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-176642 VL - 18 IS - 5 ER - TY - JOUR A1 - Obremski, David A1 - Lugrin, Jean-Luc A1 - Schaper, Philipp A1 - Lugrin, Birgit T1 - Non-native speaker perception of Intelligent Virtual Agents in two languages: the impact of amount and type of grammatical mistakes JF - Journal on Multimodal User Interfaces N2 - Having a mixed-cultural membership becomes increasingly common in our modern society. It is thus beneficial in several ways to create Intelligent Virtual Agents (IVAs) that reflect a mixed-cultural background as well, e.g., for educational settings. For research with such IVAs, it is essential that they are classified as non-native by members of a target culture. In this paper, we focus on variations of IVAs’ speech to create the impression of non-native speakers that are identified as such by speakers of two different mother tongues. In particular, we investigate grammatical mistakes and identify thresholds beyond which the agents is clearly categorised as a non-native speaker. Therefore, we conducted two experiments: one for native speakers of German, and one for native speakers of English. Results of the German study indicate that beyond 10% of word order mistakes and 25% of infinitive mistakes German-speaking IVAs are perceived as non-native speakers. Results of the English study indicate that beyond 50% of omission mistakes and 50% of infinitive mistakes English-speaking IVAs are perceived as non-native speakers. We believe these thresholds constitute helpful guidelines for computational approaches of non-native speaker generation, simplifying research with IVAs in mixed-cultural settings. KW - mixed-cultural settings KW - Intelligent Virtual Agents KW - verbal behaviour Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-269984 SN - 1783-8738 VL - 15 IS - 2 ER - TY - JOUR A1 - Obremski, David A1 - Friedrich, Paula A1 - Haak, Nora A1 - Schaper, Philipp A1 - Lugrin, Birgit T1 - The impact of mixed-cultural speech on the stereotypical perception of a virtual robot JF - Frontiers in Robotics and AI N2 - Despite the fact that mixed-cultural backgrounds become of increasing importance in our daily life, the representation of multiple cultural backgrounds in one entity is still rare in socially interactive agents (SIAs). This paper’s contribution is twofold. First, it provides a survey of research on mixed-cultured SIAs. Second, it presents a study investigating how mixed-cultural speech (in this case, non-native accent) influences how a virtual robot is perceived in terms of personality, warmth, competence and credibility. Participants with English or German respectively as their first language watched a video of a virtual robot speaking in either standard English or German-accented English. It was expected that the German-accented speech would be rated more positively by native German participants as well as elicit the German stereotypes credibility and conscientiousness for both German and English participants. Contrary to the expectations, German participants rated the virtual robot lower in terms of competence and credibility when it spoke with a German accent, whereas English participants perceived the virtual robot with a German accent as more credible compared to the version without an accent. Both the native English and native German listeners classified the virtual robot with a German accent as significantly more neurotic than the virtual robot speaking standard English. This work shows that by solely implementing a non-native accent in a virtual robot, stereotypes are partly transferred. It also shows that the implementation of a non-native accent leads to differences in the perception of the virtual robot. KW - non-native accent KW - social robotics KW - intelligent virtual agents KW - stereotypes KW - mixed-cultural KW - culturally aware KW - socially interactive agents Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bvb:20-opus-293531 SN - 2296-9144 VL - 9 ER -