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“I tried to control my emotions”: nursing home care workers’ experiences of emotional labor in China
Zitieren Sie bitte immer diese URN: urn:nbn:de:bvb:20-opus-324295
- Despite dramatic expansions in the Chinese nursing home sector in meeting the increasing care needs of a rapidly aging population, direct care work in China remains largely devalued and socially unrecognized. Consequently, scant attention has been given to the caregiving experiences of direct care workers (DCWs) in Chinese nursing homes. In particular, given the relational nature of care work, there is little knowledge as to how Chinese DCWs manage emotions and inner feelings through their emotional labor. This article examines the emotionalDespite dramatic expansions in the Chinese nursing home sector in meeting the increasing care needs of a rapidly aging population, direct care work in China remains largely devalued and socially unrecognized. Consequently, scant attention has been given to the caregiving experiences of direct care workers (DCWs) in Chinese nursing homes. In particular, given the relational nature of care work, there is little knowledge as to how Chinese DCWs manage emotions and inner feelings through their emotional labor. This article examines the emotional labor of Chinese DCWs through ethnographic data collected with 20 DCWs in one nursing home located in an urban setting in central China. Data were analyzed using conventional content analysis and constant comparison. Participants’ accounts of sustaining a caring self, preserving professional identity, and hoping for reciprocity revealed implicit meanings about the often-conflicting nature of emotional labor and the nonreciprocal elements of care work under constrained working conditions. Importantly, the moral-cultural notion of bao (报 norm of reciprocity) was found to be central among DCWs in navigating strained resources and suggested their agency in meaning-construction. However, their constructed moral buffers may be insufficient if emotional labor continues to be made invisible by care organizations.…
Autor(en): | Zhe YanORCiD |
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URN: | urn:nbn:de:bvb:20-opus-324295 |
Dokumentart: | Artikel / Aufsatz in einer Zeitschrift |
Institute der Universität: | Philosophische Fakultät (Histor., philolog., Kultur- und geograph. Wissensch.) / Institut für Kulturwissenschaften Ost- und Südasiens |
Sprache der Veröffentlichung: | Englisch |
Titel des übergeordneten Werkes / der Zeitschrift (Englisch): | Journal of Cross-Cultural Gerontology |
Erscheinungsjahr: | 2022 |
Band / Jahrgang: | 37 |
Heft / Ausgabe: | 1 |
Seitenangabe: | 1-22 |
Originalveröffentlichung / Quelle: | Journal of Cross-Cultural Gerontology (2022) 37:1, S. 1-22. DOI: 10.1007/s10823-022-09452-4 |
DOI: | https://doi.org/10.1007/s10823-022-09452-4 |
Allgemeine fachliche Zuordnung (DDC-Klassifikation): | 3 Sozialwissenschaften / 36 Soziale Probleme, Sozialdienste / 362 Probleme und Dienste der Sozialhilfe |
6 Technik, Medizin, angewandte Wissenschaften / 61 Medizin und Gesundheit / 610 Medizin und Gesundheit | |
Normierte Schlagworte (GND): | GerontologieGND; Care-ArbeitGND; EmotionsregulationGND; ChinaGND; AltenpflegeGND |
Freie Schlagwort(e): | China; Direct care workers; Emotional labor; Filial piety/xiao; Long-term care; Professionalism; Reciprocity |
Datum der Freischaltung: | 12.01.2024 |
Lizenz (Deutsch): | CC BY: Creative-Commons-Lizenz: Namensnennung 4.0 International |