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Towards the applicability of measuring the electrodermal activity in the context of process model comprehension: feasibility study

Please always quote using this URN: urn:nbn:de:bvb:20-opus-211276
  • Process model comprehension is essential in order to understand the five Ws (i.e., who, what, where, when, and why) pertaining to the processes of organizations. However, research in this context showed that a proper comprehension of process models often poses a challenge in practice. For this reason, a vast body of research exists studying the factors having an influence on process model comprehension. In order to point research towards a neuro-centric perspective in this context, the paper at hand evaluates the appropriateness of measuringProcess model comprehension is essential in order to understand the five Ws (i.e., who, what, where, when, and why) pertaining to the processes of organizations. However, research in this context showed that a proper comprehension of process models often poses a challenge in practice. For this reason, a vast body of research exists studying the factors having an influence on process model comprehension. In order to point research towards a neuro-centric perspective in this context, the paper at hand evaluates the appropriateness of measuring the electrodermal activity (EDA) during the comprehension of process models. Therefore, a preliminary test run and a feasibility study were conducted relying on an EDA and physical activity sensor to record the EDA during process model comprehension. The insights obtained from the feasibility study demonstrated that process model comprehension leads to an increased activity in the EDA. Furthermore, EDA-related results indicated significantly that participants were confronted with a higher cognitive load during the comprehension of complex process models. In addition, the experiences and limitations we learned in measuring the EDA during the comprehension of process models are discussed in this paper. In conclusion, the feasibility study demonstrated that the measurement of the EDA could be an appropriate method to obtain new insights into process model comprehension.show moreshow less

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Metadaten
Author: Michael Winter, Rüdiger Pryss, Thomas Probst, Manfred Reichert
URN:urn:nbn:de:bvb:20-opus-211276
Document Type:Journal article
Faculties:Medizinische Fakultät / Institut für Klinische Epidemiologie und Biometrie
Language:English
Parent Title (English):Sensors
ISSN:1424-8220
Year of Completion:2020
Volume:20
Issue:16
Article Number:4561
Source:Sensors (2020) 20:16, 4561. https://doi.org/10.3390/s20164561
DOI:https://doi.org/10.3390/s20164561
Dewey Decimal Classification:1 Philosophie und Psychologie / 15 Psychologie / 150 Psychologie
6 Technik, Medizin, angewandte Wissenschaften / 68 Industrielle Fertigung für einzelne Verwendungszwecke / 681 Präzisionsinstrumente und andere Geräte
Tag:electrodermal activity; process model; process model comprehension; sensor
Release Date:2022/11/18
Date of first Publication:2020/08/14
Licence (German):License LogoCC BY: Creative-Commons-Lizenz: Namensnennung 4.0 International