Advertising in social network sites – Investigating the social influence of user-generated content on online advertising effects

Please always quote using this URN: urn:nbn:de:bvb:20-opus-194192
  • In today’s social online world there is a variety of interaction and participatory possibilities which enable web users to actively produce content themselves. This user-generated content is omnipresent in the web and there is growing evidence that it is used to select or evaluate professionally created online information. The present study investigated how this surrounding content affects online advertising by drawing from social influence theory. Specifically, it was assumed that web users sharing an interpersonal relationshipIn today’s social online world there is a variety of interaction and participatory possibilities which enable web users to actively produce content themselves. This user-generated content is omnipresent in the web and there is growing evidence that it is used to select or evaluate professionally created online information. The present study investigated how this surrounding content affects online advertising by drawing from social influence theory. Specifically, it was assumed that web users sharing an interpersonal relationship (interpersonal influence) and/or a group membership (collective influence) with authors of user-generated content which appears next to advertising on the web page are more strongly influenced in their response to the advertising than unrelated users. These assumptions were tested in a 2 × 2 between-subject experiment with 118 students who were exposed to four different Facebook profiles that differed in terms of interpersonal connection to the source (existent/non-existent) and collective connection to the source (existent/non-existent). The results show a significant impact in the case of collective influence, but not in the case of interpersonal influence. The underlying mechanisms of this effect and implications of the results for online advertising are discussed.show moreshow less

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Metadaten
Author: Johannes Knoll, Holger Schramm
URN:urn:nbn:de:bvb:20-opus-194192
Document Type:Journal article
Faculties:Fakultät für Humanwissenschaften (Philos., Psycho., Erziehungs- u. Gesell.-Wissensch.) / Institut Mensch - Computer - Medien
Language:English
Parent Title (English):Communications
ISSN:1613-4087
ISSN:0341-2059
Year of Completion:2015
Volume:40
Issue:3
Pagenumber:341-360
Source:Communications 2015, 40(3), 341-360. doi: https://doi.org/10.1515/commun-2015-0011
DOI:https://doi.org/10.1515/commun-2015-0011
Dewey Decimal Classification:3 Sozialwissenschaften / 38 Handel, Kommunikation, Verkehr / 384 Kommunikation; Telekommunikation
Tag:advertising effects; online advertising; social influence; social network sites; user-generated content
Release Date:2020/11/26
Date of first Publication:2015/09/02
Note:
This publication is with permission of the rights owner freely accessible due to an Alliance licence and a national licence (funded by the DFG, German Research Foundation) respectively.
Licence (German):License LogoDeutsches Urheberrecht