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Novel deep learning (DL) architectures, better data availability, and a significant increase in computing power have enabled scientists to solve problems that were considered unassailable for many years. A case in point is the “protein folding problem“, a 50-year-old grand challenge in biology that was recently solved by the DL-system AlphaFold. Other examples comprise the development of large DL-based language models that, for instance, generate newspaper articles that hardly differ from those written by humans. However, developing unbiased, reliable, and accurate DL models for various practical applications remains a major challenge - and many promising DL projects get stuck in the piloting stage, never to be completed. In light of these observations, this thesis investigates the practical challenges encountered throughout the life cycle of DL projects and proposes solutions to develop and deploy rigorous DL models.
The first part of the thesis is concerned with prototyping DL solutions in different domains. First, we conceptualize guidelines for applied image recognition and showcase their application in a biomedical research project. Next, we illustrate the bottom-up development of a DL backend for an augmented intelligence system in the manufacturing sector. We then turn to the fashion domain and present an artificial curation system for individual fashion outfit recommendations that leverages DL techniques and unstructured data from social media and fashion blogs. After that, we showcase how DL solutions can assist fashion designers in the creative process. Finally, we present our award-winning DL solution for the segmentation of glomeruli in human kidney tissue images that was developed for the Kaggle data science competition HuBMAP - Hacking the Kidney.
The second part continues the development path of the biomedical research project beyond the prototyping stage. Using data from five laboratories, we show that ground truth estimation from multiple human annotators and training of DL model ensembles help to establish objectivity, reliability, and validity in DL-based bioimage analyses.
In the third part, we present deepflash2, a DL solution that addresses the typical challenges encountered during training, evaluation, and application of DL models in bioimaging. The tool facilitates the objective and reliable segmentation of ambiguous bioimages through multi-expert annotations and integrated quality assurance. It is embedded in an easy-to-use graphical user interface and offers best-in-class predictive performance for semantic and instance segmentation under economical usage of computational resources.
Contemporary decision support systems are increasingly relying on artificial intelligence technology such as machine learning algorithms to form intelligent systems. These systems have human-like decision capacity for selected applications based on a decision rationale which cannot be looked-up conveniently and constitutes a black box. As a consequence, acceptance by end-users remains somewhat hesitant. While lacking transparency has been said to hinder trust and enforce aversion towards these systems, studies that connect user trust to transparency and subsequently acceptance are scarce. In response, our research is concerned with the development of a theoretical model that explains end-user acceptance of intelligent systems. We utilize the unified theory of acceptance and use in information technology as well as explanation theory and related theories on initial trust and user trust in information systems. The proposed model is tested in an industrial maintenance workplace scenario using maintenance experts as participants to represent the user group. Results show that acceptance is performance-driven at first sight. However, transparency plays an important indirect role in regulating trust and the perception of performance.
Due to computational advances in the past decades, so-called intelligent systems can learn from increasingly complex data, analyze situations, and support users in their decision-making to address them. However, in practice, the complexity of these intelligent systems renders the user hardly able to comprehend the inherent decision logic of the underlying machine learning model. As a result, the adoption of this technology, especially for high-stake scenarios, is hampered. In this context, explainable artificial intelligence offers numerous starting points for making the inherent logic explainable to people. While research manifests the necessity for incorporating explainable artificial intelligence into intelligent systems, there is still a lack of knowledge about how to socio-technically design these systems to address acceptance barriers among different user groups. In response, we have derived and evaluated a nascent design theory for explainable intelligent systems based on a structured literature review, two qualitative expert studies, a real-world use case application, and quantitative research. Our design theory includes design requirements, design principles, and design features covering the topics of global explainability, local explainability, personalized interface design, as well as psychological/emotional factors.
Today, intelligent systems that offer artificial intelligence capabilities often rely on machine learning. Machine learning describes the capacity of systems to learn from problem-specific training data to automate the process of analytical model building and solve associated tasks. Deep learning is a machine learning concept based on artificial neural networks. For many applications, deep learning models outperform shallow machine learning models and traditional data analysis approaches. In this article, we summarize the fundamentals of machine learning and deep learning to generate a broader understanding of the methodical underpinning of current intelligent systems. In particular, we provide a conceptual distinction between relevant terms and concepts, explain the process of automated analytical model building through machine learning and deep learning, and discuss the challenges that arise when implementing such intelligent systems in the field of electronic markets and networked business. These naturally go beyond technological aspects and highlight issues in human-machine interaction and artificial intelligence servitization.