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With the introduction of OpenFlow by the Stanford University in 2008, a process began in the area of network research, which questions the predominant approach of fully distributed network control. OpenFlow is a communication protocol that allows the externalization of the network control plane from the network devices, such as a router, and to realize it as a logically-centralized entity in software. For this concept, the term "Software Defined Networking" (SDN) was coined during scientific discourse.
For the network operators, this concept has several advantages. The two most important can be summarized under the points cost savings and flexibility. Firstly, it is possible through the uniform interface for network hardware ("Southbound API"), as implemented by OpenFlow, to combine devices and software from different manufacturers, which increases the innovation and price pressure on them. Secondly, the realization of the network control plane as a freely programmable software with open interfaces ("Northbound API") provides the opportunity to adapt it to the individual circumstances of the operator's network and to exchange information with the applications it serves. This allows the network to be more flexible and to react more quickly to changing circumstances as well as transport the traffic more effectively and tailored to the user’s "Quality of Experience" (QoE).
The approach of a separate network control layer for packet-based networks is not new and has already been proposed several times in the past. Therefore, the SDN approach has raised many questions about its feasibility in terms of efficiency and applicability. These questions are caused to some extent by the fact that there is no generally accepted definition of the SDN concept to date. It is therefore a part of this thesis to derive such a definition. In addition, several of the open issues are investigated. This Investigations follow the three aspects: Performance Evaluation of Software Defined Networking, applications on the SDN control layer, and the usability of SDN Northbound-API for creation application-awareness in network operation.
Performance Evaluation of Software Defined Networking: The question of the efficiency of an SDN-based system was from the beginning one of the most important. In this thesis, experimental measurements of the performance of OpenFlow-enabled switch hardware and control software were conducted for the purpose of answering this question. The results of these measurements were used as input parameters for establishing an analytical model of the reactive SDN approach. Through the model it could be determined that the performance of the software control layer, often called "Controller", is crucial for the overall performance of the system, but that the approach is generally viable. Based on this finding a software for analyzing the performance of SDN controllers was developed. This software allows the emulation of the forwarding layer of an SDN network towards the control software and can thus determine its performance in different situations and configurations. The measurements with this software showed that there are quite significant differences in the behavior of different control software implementations. Among other things it has been shown that some show different characteristics for various switches, in particular in terms of message processing speed. Under certain circumstances this can lead to network failures.
Applications on the SDN control layer: The core piece of software defined networking are the intelligent network applications that operate on the control layer. However, their development is still in its infancy and little is known about the technical possibilities and their limitations. Therefore, the relationship between an SDN-based and classical implementation of a network function is investigated in this thesis. This function is the monitoring of network links and the traffic they carry. A typical approach for this task has been built based on Wiretapping and specialized measurement hardware and compared with an implementation based on OpenFlow switches and a special SDN control application. The results of the comparison show that the SDN version can compete in terms of measurement accuracy for bandwidth and delay estimation with the traditional measurement set-up. However, a compromise has to be found for measurements below the millisecond range.
Another question regarding the SDN control applications is whether and how well they can solve existing problems in networks. Two programs have been developed based on SDN in this thesis to solve two typical network issues. Firstly, the tool "IPOM", which enables considerably more flexibility in the study of effects of network structures for a researcher, who is confined to a fixed physical test network topology.
The second software provides an interface between the Cloud Orchestration Software "OpenNebula" and an OpenFlow controller. The purpose of this software was to investigate experimentally whether a pre-notification of the network of an impending relocation of a virtual service in a data center is sufficient to ensure the continuous operation of that service. This was demonstrated on the example of a video service.
Usability of the SDN Northbound API for creating application-awareness in network operation: Currently, the fact that the network and the applications that run on it are developed and operated separately leads to problems in network operation. SDN offers with the Northbound-API an open interface that enables the exchange between information of both worlds during operation. One aim of this thesis was to investigate whether this interface can be exploited so that the QoE experienced by the user can be maintained on high level. For this purpose, the QoE influence factors were determined on a challenging application by means of a subjective survey study. The application is cloud gaming, in which the calculation of video game environments takes place in the cloud and is transported via video over the network to the user. It was shown that apart from the most important factor influencing QoS, i.e., packet loss on the downlink, also the type of game type and its speed play a role. This demonstrates that in addition to QoS the application state is important and should be communicated to the network. Since an implementation of such a state conscious SDN for the example of Cloud Gaming was not possible due to its proprietary implementation, in this thesis the application “YouTube video streaming” was chosen as an alternative. For this application, status information is retrievable via the "Yomo" tool and can be used for network control. It was shown that an SDN-based implementation of an application-aware network has distinct advantages over traditional network management methods and the user quality can be obtained in spite of disturbances.
Computer systems have replaced human work-force in many parts of everyday life, but there still exists a large number of tasks that cannot be automated, yet. This also includes tasks, which we consider to be rather simple like the categorization of image content or subjective ratings. Traditionally, these tasks have been completed by designated employees or outsourced to specialized companies. However, recently the crowdsourcing paradigm is more and more applied to complete such human-labor intensive tasks. Crowdsourcing aims at leveraging the huge number of Internet users all around the globe, which form a potentially highly available, low-cost, and easy accessible work-force.
To enable the distribution of work on a global scale, new web-based services emerged, so called crowdsourcing platforms, that act as mediator between employers posting tasks and workers completing tasks. However, the crowdsourcing approach, especially the large anonymous worker crowd, results in two types of challenges. On the one hand, there are technical challenges like the dimensioning of crowdsourcing platform infrastructure or the interconnection of crowdsourcing platforms and machine clouds to build hybrid services. On the other hand, there are conceptual challenges like identifying reliable workers or migrating traditional off-line work to the crowdsourcing environment. To tackle these challenges, this monograph analyzes and models current crowdsourcing systems to optimize crowdsourcing workflows and the underlying infrastructure. First, a categorization of crowdsourcing tasks and platforms is developed to derive generalizable properties. Based on this categorization and an exemplary analysis of a commercial crowdsourcing platform, models for different aspects of crowdsourcing platforms and crowdsourcing mechanisms are developed. A special focus is put on quality assurance mechanisms for crowdsourcing tasks, where the models are used to assess the suitability and costs of existing approaches for different types of tasks. Further, a novel quality assurance mechanism solely based on user-interactions is proposed and its feasibility is shown. The findings from the analysis of existing platforms, the derived models, and the developed quality assurance mechanisms are finally used to derive best practices for two crowdsourcing use-cases, crowdsourcing-based network measurements and crowdsourcing-based subjective user studies. These two exemplary use-cases cover aspects typical for a large range of crowdsourcing tasks and illustrated the potential benefits, but also resulting challenges when using crowdsourcing.
With the ongoing digitalization and globalization of the labor markets, the crowdsourcing paradigm is expected to gain even more importance in the next years. This is already evident in the currently new emerging fields of crowdsourcing, like enterprise crowdsourcing or mobile crowdsourcing. The models developed in the monograph enable platform providers to optimize their current systems and employers to optimize their workflows to increase their commercial success. Moreover, the results help to improve the general understanding of crowdsourcing systems, a key for identifying necessary adaptions and future improvements.
The thesis focuses on Quality of Experience (QoE) of HTTP adaptive video streaming (HAS) and traffic management in access networks to improve the QoE of HAS. First, the QoE impact of adaptation parameters and time on layer was investigated with subjective crowdsourcing studies. The results were used to compute a QoE-optimal adaptation strategy for given video and network conditions. This allows video service providers to develop and benchmark improved adaptation logics for HAS. Furthermore, the thesis investigated concepts to monitor video QoE on application and network layer, which can be used by network providers in the QoE-aware traffic management cycle. Moreover, an analytic and simulative performance evaluation of QoE-aware traffic management on a bottleneck link was conducted. Finally, the thesis investigated socially-aware traffic management for HAS via Wi-Fi offloading of mobile HAS flows. A model for the distribution of public Wi-Fi hotspots and a platform for socially-aware traffic management on private home routers was presented. A simulative performance evaluation investigated the impact of Wi-Fi offloading on the QoE and energy consumption of mobile HAS.
In this thesis various aspects of Quality of Experience (QoE) research are examined. The work is divided into three major blocks: QoE Assessment, QoE Monitoring, and VNF Performance Evaluation. First, prominent cloud applications such as Google Docs and a cloud-based photo album are explored. The QoE is characterized and the influence of packet loss and delay is studied. Afterwards, objective QoE monitoring for HTTP Adaptive Video Streaming (HAS) in the cloud is investigated. Additionally, by using a Virtual Network Function (VNF) for QoE monitoring in the cloud, the feasibility of an interworking of Network Function Virtualization (NFV) and cloud paradigm is evaluated. To this end, a VNF that exploits deep packet inspection technique was used to parse the video traffic. An algorithm is then designed accordingly to estimate video quality and QoE based on network and application layer parameters. To assess the accuracy of the estimation, the VNF is measured in different scenarios under different network QoS and the virtual environment of the cloud architecture. The insights show that the different geographical deployments of the VNF influence the accuracy of the video quality and QoE estimation. Various Service Function Chain (SFC) placement algorithms have been proposed and compared in the context of edge cloud networks. On the one hand, this research is aimed at cloud service providers by providing methods for evaluating QoE for cloud applications. On the other hand, network operators can learn the pitfalls and disadvantages of using the NFV paradigm for such a QoE monitoring mechanism.